Mail app will now begin syncing your Mail, Calendar Items and Contacts.Leave all options selected and click on Done.Enter your net email address in the Email Address field and click on Sign in button twice.Select Exchange from the left-hand side list.Select Delete to remove the account from your app.Click the – button at the bottom left corner.Select the net account you want to delete.Click on Systems Preferences at the top menu bar.To update your personal desktop applications to use modern authentication, delete your current email account from your device’s mail and calendar applications and create a new Office 365 account. Native Mail/Calendar Apps for MacBook/iMac (MacOS) Mail app will now begin syncing your Mail, Calendar Items and Contacts. Leave Mail, Contacts, Calendars, and Reminder toggles on and tap on Save.If a Permissions requested notification is displayed, tap on Accept.Enter your nhs.net email address and tap on Next.Tap on Mail > Accounts > Add Account > Exchange.Tap on Delete to remove the account from your app.Tap Delete Account at the bottom of the page.In the Accounts section tap on the nhs.net account you want to delete.To update your personal mobile applications to use modern authentication, delete your current email account from your device’s mail and calendar applications and create a new Office 365 account. Native Mail/Calendar Apps for iPhone or iPad (iOS) Please contact a Local Administrator at your organisation for more information. Windows and Apple MacBook/iMac desktop users. Enter your net email address and tap on Continue.Tap on Search for apps at the top of the screen.Outlook will now begin syncing your Mail, Calendar Items and Contacts.Accept any prompts for permissions you may receive.Create a 4 number security PIN for Outlook and other Office apps.Select OK on the data protection notification.Select OK to restart the app to continue.If you have MFA or FIDO2 enabled, complete the authentication process.On the NHSmail login page, type in your password, click on Sign in.Enter your net email address and tap on Add Account.Type in your Apple ID and Apple password, then tap on Sign in.Type in Outlook in the search bar and choose it from the drop-down list.Tap on Search at the bottom right corner.Step 1: Install Outlook App on your device: NHSmail recommends using Microsoft Outlook as it supports modern authentication. Mail/Calendar apps may look different across mobile and desktop, and these steps may not exactly match the options you see use these steps as a guide.Before you begin, update your personal mobile or desktop device including any mail/calendar applications to their latest version.This means that some users using personal mobile, or desktop mail or calendar applications integrated with Exchange Online using basic authentication will stop sending and receiving emails.Ī series of communications will be sent out to organisations and users appearing in our reporting to raise awareness and guide them through the process. The below table provides an overview of this schedule: Protocol The NHSmail team has put in place a strategy to separate out the retirement of these protocols into a new schedule before June 2023 to reduce any potential impact or disruption to organisations and their users. Microsoft has replaced basic authentication protocols for Exchange Online with modern connectivity that enables additional layers of security. The NHSmail helpdesk does not support personal devices, if the guidance below does not resolve your issue, please refer to your device manufacturer for information on modern authentication. Internet Messaging Access Protocol (IMAP).NOTE: This article provides information to those users with personal mobile and desktop mail and calendar applications integrated with Exchange Online using basic authentication with any of the below protocols:
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